Live casino and game shows at BetWest, with a balance in Canadian dollars
A Canadian account at BetWest can play more than 650 live titles in Canadian dollars, from the same balance as the slots and the sportsbook. We sort them into four groups, and the stake range of every game is printed on its tile, so you know the table limit before you take a seat.
The four live groups
| Group | What it holds | Titles we list |
|---|---|---|
| Game Shows | Host-led titles | Mega Roulette, Money Time, Sweet Bonanza Candyland, Gates of Olympus Roulette, Treasure Island, Snakes & Ladders Live |
| Live Dealer Tables | Blackjack, roulette, baccarat, poker and dice | Classic roulette tables |
| Gold Saloon Games | A branded group of tables | Shown in the group |
| International Tables | Tables in Spanish, German, Italian, Turkish and Brazilian Portuguese formats | Shown by format |
PlayNew titles and where roulette sits
New titles carry a mark in the lobby. Land of Ra, Road to Eldorado, XBall, Robin The Fair, Roulette Rouge and Adventures Beyond Wonderland Live are among them, and Dynamite Roulette, Wonder Wheel, Gravity Wheel and Cash Collect Roulette Live join them. Roulette variants sit in Game Shows or in Live Dealer Tables according to their format: Mega Roulette, Mega Fire Blaze Roulette Live and Gates of Olympus Roulette are game shows, while classic roulette stays at the dealer tables.
Gold Saloon Games is a group inside Live Casino, while Gold Saloon Weekly is a casino tournament in the Tournaments entry. They are found in different parts of the menu, and the tournament card states which games count towards its standings.
Live cashback and the welcome package
Live cashback returns 25% of a net live loss and carries a wagering condition of 1 time; its cap is shown in the account in Canadian dollars. A daily cashback of 15% on casino play runs beside it and is described in its own offer text. The welcome package is built as follows:
- Five deposits matched at 100%, 75%, 75%, 50% and 100%, with a cap of C$1,500 per step and C$7,500 in total.
- 350 free spins with the first deposit.
- Deposit and bonus wagered 35 times, free-spin winnings 40 times, inside 10 days.
We suggest choosing a step by the daily figure in the table below, not by the headline.
Rewards that include live play
Coins are credited at 5% of deposits and 10% of bets, and live bets earn them like any other. Challenges pay 10 to 100 coins each, and 20 completed challenges add 500; weekly casino challenges ask for 150 spins at a minimum stake, and weekly sports challenges ask for minimum odds of 2.0. The Shop has five tabs (All, Best Sellers, Bonus Money, Free Spins and Free Bets), so coins from live bets can become bonus money for the casino or free bets for sport. The Tournaments entry lists Drops & Wins, Gold Saloon Weekly, Monthly Spin Madness and, for sport, Grand Arena, each with a pool and a minimum bet on its card.
VIP levels for live players
- Levels 1 and 2: on-site promotions and 24-hour chat.
- Level 3: personalized offers, higher withdrawal limits and cashback.
- Levels 4 and 5: a personal VIP manager as well.
We publish no thresholds for the levels, so a live player cannot calculate a date for a higher one.
Cashier in CAD
- Currency: Canadian dollars, chosen with the country in two drop-down menus at registration.
- Payment strip: Visa, Mastercard and e-Transfer; the cashier lists further methods such as Skrill, Neteller and cryptocurrencies including Bitcoin and Ethereum.
- Amounts: each method shows its minimum and maximum in Canadian dollars before you confirm, and we charge no fee on deposits or withdrawals.
- Deposits: almost instant; if one has not arrived after 2 hours, contact support with the method, the time, the amount, any error message and proof of payment.
- Payouts: the identity review precedes a first payout, and bank or network time comes after our processing. Up to three withdrawals can be pending at once, and payouts go only to an account in your own name.
- Sports: the minimum bet is C$0.15.
A live week in Canadian dollars: four sums
These are examples on stated amounts and not offer terms.
| Situation | Starting amount | Calculation | Result |
|---|---|---|---|
| Live cashback after a losing session | C$200 net live loss | 25% of C$200 | C$50 back, released by C$50 of play |
| First welcome step | C$100 deposit at 100% | (C$100 + C$100) x 35 | C$7,000 of play, C$700 a day |
| Fourth welcome step | C$100 deposit at 50% | (C$100 + C$50) x 35 | C$5,250 of play, C$525 a day |
| Free-spin winnings | C$10 won on the spins | C$10 x 40 | C$400 of play inside the same 10 days |
Sports and jackpots on the same balance
Sports covers hockey, football, basketball, tennis, table tennis, American football, baseball and eSports, before the match and live, plus horse racing and virtual sports. The sports first-deposit bonus is 100% and is a separate offer; the weekly and weekend sports reloads are 50% each, the sports cashback is 10% and the horse racing reload is 50%. On a C$40 deposit a 50% reload gives C$20 of bonus. The Jackpots entry has seven lists, Hot, Lucky, New, Drops & Wins, Daily, Jackpot Play and All, and the All list holds 1,544 titles.
PlayPhone, language and support
The site opens in the browser of an iPhone and of an Android phone, and live games stream in the same browser. English, German, Finnish, Hungarian, Polish and Spanish are in the language selector, and our support team answers in several languages. Live chat is open around the clock and the email address is [email protected]. Chat suits a question that has an answer today; email suits a request that needs a record.
Help in Canada
We accept customers over 18 years of age only. To close an account, write to our support team and ask for self-exclusion. In Ontario, ConnexOntario answers the phone at 1-866-531-2600 at any hour, every day of the year, for problem gambling and addiction; it is independent of us.
FAQ: BetWest
Which live studio is confirmed in our lobby?
Pragmatic Live.
What happens to a live bet if the connection drops?
The bet stands. At blackjack, the hand is played as a stand.
Where do I see how much of the wagering my play has covered?
In your profile, under active bonuses, as a percentage.
What is the maximum bet while the welcome bonus is being wagered?
C$150 per bet.
Do live tables count towards the wagering like slots?
Not necessarily: most games contribute, some more than others, and the percentages are in the bonus terms.
How is the welcome bonus activated?
Through the “Activate” notice that appears after the deposit, or from your profile if you closed it. If the bonus is not credited, contact support before you play with the deposit.
What is the minimum deposit?
C$10.
Is there a withdrawal limit at VIP level 1?
Yes, a daily limit and a monthly limit; higher withdrawal limits begin at level 3.
How long does our processing of a withdrawal take?
Three business days, Monday to Friday, from the request; an e-wallet receives the money moments after we send it.
Can a Live Betting bet be cashed out?
When the chance of a win is high; a request can be declined if the chances are low or the market has closed.
Does the sportsbook stream matches live?
No. Live Betting offers in-play markets without a video stream.
Must a deposit be played before a withdrawal?
Yes. Every deposit must be wagered at least once before it is withdrawn.
Why was a withdrawal cancelled?
Our Finance Department emails the reason, so check the spam folder as well; incorrect payment details and provider maintenance are common causes. A pending withdrawal can also be cancelled by you from the Withdrawal tab.